We want you to love your Davka Sandals. If you’ve ordered the wrong size or have any other issue, you can always exchange or return your order for free within the contiguous U.S. so long as:
- Your items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
- Your return request is submitted within 14 days of receiving your original order.
Before you start your return process, we ask that you fill out our return survey so we can learn more about how to improve our product and service. After you fill out the survey, you will be redirected to our returns portal.
If you want to replace your purchase with something else, it’s easy! Simply place a new order for the desired item(s) and return your original purchase to us. Your return will be processed and you will be refunded under two separate transactions.
Returns outside the Contiguous United States
Please note our return policy below:
- Your items must be unworn, undamaged, in re-sellable condition, (i.e. no creases or wear on soles), and in their original packaging.
- Your return request must be submitted within 14 days of receiving your original order.
To get started on an international return, send us an email.
Standard Shipping is Free anywhere within the contiguous United States. If you are within the contiguous US, please select the Free Option at checkout. We ship from New York. Orders will usually arrive within 3-10 business days.
We also offer UPS Ground if you need your order quicker. You can upgrade to Ground shipping at checkout for an additional fee of $10. UPS Ground orders will usually arrive within 1-5 business days.
Shipments to Alaska, Hawaii, and Puerto Rico are charged a flat rate of $10, and shipped via an economy shipping method with a delivery window of 1-4 weeks.
Shipments to Military addresses are charged a flat rate of $10, and shipped via an economy shipping method with a delivery window of 1-4 weeks.
International shipments are charged a flat rate of $20 and shipped via USPS Priority Mail International, with the recipient responsible for applicable taxes and duties. International shipments typically take at least 1-4 weeks to arrive.
***If you do not see your country listed for shipping, unfortunately at the moment we do not ship to this country. Please contact us to let us know you are interested in our product***